Chatail, a SaaS provider of livestream solutions and services for high-end retail brands, announced that it has secured tens of millions of dollars in its Series B financing round, led by Qiming Venture Partners.
The Series B funding will be used to fully upgrade the customer service system and build up a service team for video and audio livestream operation, customer maintenance, and sales growth. The company will further explore diverse livestream scenarios with customers and improve coordination among different departments, so as to provide more professional services to high-end retail companies when they set up the live streaming department.
According to Xuan Zheng, Founder and CEO of Chatail, livestream technology has reshaped the way people work and live. The company aims to facilitate a shift toward online shopping with the help of real-time audio and video technologies.
Kuantai Yeh, Partner at Qiming Venture Partners, said, “Real-time audio and video technologies have brought a new experience to people during the process of marketing, sales or service in many industries. The pandemic has also accelerated the trends. We believe more companies will try to have more real-time and high-quality online communication with their customers via video or audio. Chatail is a company with profound understandings of the industry that focuses on user scenarios and product experience. We look forward to Chatail bringing new sales and service experiences to consumers thanks to its new technology.”
